IBM Buyback

Models and families covered

IBM Power (S922, S924, E1080, S1014, AIX/IBM i compatible). IBM FlashSystem (5000, 7000, 9000-series). IBM Storage Defender. IBM TS tape (TS4500, TS1170 / Jaguar drives).

IBM in Canada BFSI legacy modernisation

IBM Power Systems remain in service across BFSI core platforms — particularly AS/400 and IBM i workloads. Refresh cycles are slower than x86 (8-12 years vs 3-5 years), so volumes returning to refurb are limited but premium-priced because secondary buyers in legacy-modernisation niches are concentrated.

Per-asset wipe protocol for IBM Power

Drives sanitised per NIST SP 800-88 / IEEE 2883. HMC (Hardware Management Console) data exported then factory-reset. AIX / IBM i / Linux on Power partitions sanitised at OS level. Service Processor reset to factory defaults. Per-asset certificate issued.

Settlement and engagement mechanics

Settlement is in your reporting currency (CAD) against your purchase order, line-item per asset, payment terms agreed in the SOW. Programme engagements run on milestone-based settlement against the rolling pickup schedule with monthly true-up. Cross-border engagements (where the asset routes between Maxicom operating regions) are consolidated to your reporting-currency entity through internal Maxicom inter-company arrangements; the customer-facing transaction is single-currency. The SOW is structured per the Maxicom legal entity that contracts with you (Maxicom UAE, Maxicom India, Maxicom Singapore, Maxicom Canada, Maxicom Hong Kong); GST / VAT / HST / withholding-tax treatment is handled per local tax law. Quote validity follows the asset class — 14 days for steady-state enterprise hardware, 5 business days for AI accelerators where the secondary market re-prices weekly, 30 days for memory and components. We re-quote without penalty where the validity has lapsed and the customer is ready to transact.

Audit defensibility and certificate format

Every asset routed through this engagement receives a per-asset Certificate of Destruction with eleven required fields: serial number, make/model/capacity, data classification at retirement, sanitisation method (Clear/Purge/Destroy under NIST SP 800-88 Rev. 1, with the specific technique cited), particle size or field strength or encryption algorithm where applicable, sanitisation tool + version + verification response, UTC timestamp + facility location, operator name + ID + signature, witness signature where present, chain-of-custody reference back to the pickup manifest, and the destruction reason where Reuse-First triage was overridden. Certificates are admissible against OSFI B-13, PIPEDA, NIST SP 800-88 Rev. 1, IEEE 2883-2022, and (where contractually specified) DoD 5220.22-M and NAID-grade Protocol — one certificate covers all simultaneously. Certificate retention is 7 years default, 8+ years for BFSI engagements, longer where the master service agreement specifies.

Cross-border resale routing under NDA

Where local market depth in Canada cannot absorb the retiring volume at fair refurb pricing, working assets route cross-border through Maxicom's trader-channel network — MENA → ASEAN, IND → ASEAN + MENA, CA → US sub-tier markets and ASEAN, SG → MENA + ASEAN. The routing decision is made per asset-class at engagement scoping; the customer sees the routing on the SOW and can opt out where channel-respect or sovereign-data-residency rules require. NDA discipline is standard. Surplus does not return to your own market's primary channel without explicit consent. Export classification (US BIS for AI accelerators; equivalent local regimes for other restricted-class hardware) is handled before the trade closes; restricted-party screening is part of every cross-border transaction.

Reuse-First disposition KPIs reported back to you

Programme-level engagements receive quarterly business reviews covering: total tonnage processed, Reuse-First reuse rate (% refurbished and redeployed vs % destroyed by media class), residual value recovered in CAD, embodied-carbon-recovered estimate (CO₂e avoided by keeping working assets in service rather than replacing them with newly-manufactured hardware), diversion-from-landfill percentage, material-recovery breakdown, and exception reporting. The reporting format is mapped to your sustainability reporting framework — CSRD ESRS E5, ISSB IFRS S1/S2, BRSR Principle 6, GRI 301/305/306, SASB IT services standards. Single-event engagements receive the same data as a per-engagement summary attached to the consolidated certificate. The reuse-rate metric is the most informative KPI: our blended cohort typically runs around two-thirds reuse rate (indicative); programme engagements typically improve year-over-year as the engagement learns the asset mix.

Key models in our pipeline

IBM Power S922 · S924 · E1080 · FlashSystem 9500 · 7300 · 5300 · TS4500 tape library · TS1170 drive