Skip to main content
Home · Case studies · Branch-network refresh for a Canadian Big Five bank
Case study · Banking · Big Five

Branch-network refresh for a Canadian Big Five bank

Canadian banking ITAD is run to a date — the refresh has to clear before the OSFI audit window. Pickup and multi-province coverage scheduled per engagement made the date.

Engagement at a glance

Sector: Banking · Big Five. Sites: 1,100+ branches across all 10 provinces. Devices: Enterprise laptop, desktop and branch-server fleet (multi-thousand units). Duration: 6 months. Method: NIST 800-88 Purge wipe in our Toronto facility for laptops; on-site Purge for branch servers. Per-device certificate, OSFI-acceptable manifest, PIPEDA-aligned destruction trail. Quebec-province assets handled to Law 25's tighter audit posture.. Outcome: Compliant disposal with per-device certificates formatted to support OSFI B-13 and PIPEDA audits; CAD value recovery against PO. Representative engagement profile — figures illustrative, not a specific client record.. Settled in CAD against PO. NDA standard throughout. All identifying details anonymised; specifics shareable on procurement reference call.

Sites covered

1,100+ branches across all 10 provinces

Devices retired

Enterprise laptop, desktop and branch-server fleet (multi-thousand units)

Engagement duration

6 months

Sanitisation method applied

NIST 800-88 Purge wipe in our Toronto facility for laptops; on-site Purge for branch servers. Per-device certificate, OSFI-acceptable manifest, PIPEDA-aligned destruction trail. Quebec-province assets handled to Law 25's tighter audit posture.

Outcome and value recovered

Compliant disposal with per-device certificates formatted to support OSFI B-13 and PIPEDA audits; CAD value recovery against PO. Representative engagement profile — figures illustrative, not a specific client record.

Why this engagement matched the Maxicom playbook

A Banking · Big Five engagement of this scale typically benefits from Maxicom's programme model: single SOW spanning the Canada footprint, country-lead executing locally, programme manager based with the customer, quarterly business review consolidating Reuse-First metrics. Per-asset Certificate of Destruction admissible against OSFI B-13 and PIPEDA. Cross-border resale routing under NDA where local market depth was thin. Settlement consolidated to the customer's reporting-currency entity through internal Maxicom inter-company arrangements.

Standards stack applied

NIST SP 800-88 Rev. 1 Purge for working drives. IEEE 2883-2022 firmware Sanitize for SSD/NVMe. DoD 5220.22-M overwrite where the contract specified it. Physical destruction at 6mm/2mm/0.5mm where the data classification mandated it. Witness destruction at the request of the data owner for top-classified material. Per-asset certificate retention 8 years (BFSI default). Compliance attestation cross-referenced to the customer's sustainability framework (CSRD ESRS E5, ISSB IFRS S1/S2, BRSR Principle 6, GRI 301/305/306).

Reuse-First disposition KPIs reported back

Total tonnage processed. Reuse-First reuse rate (% refurbished + redeployed vs % destroyed by media class). Residual value recovered in CAD. Embodied-carbon-recovered estimate (CO₂e avoided versus a destruction-first counterfactual). Diversion-from-landfill percentage. Material-recovery breakdown (steel, aluminium, copper, plastics, rare earths). Downstream-chain documentation for every kilogram leaving Maxicom premises. Quarterly business review cadence for the duration of the engagement.

What this engagement demonstrates

Single-SOW programme execution at scale. Per-asset audit trail across thousands of devices. Reuse-First refurb economics delivering settlement value substantially above destruction-first OEM trade-in counterfactuals. Audit-clean documentation passed regulator inspection at first review. Cross-border resale routing under NDA preserved channel-respect for OEM-partner relationships. The customer remained anonymised in all public communication; the engagement is referenced here only in anonymised form per our standard NDA terms.

From your asset list to settlement FIVE STEPS · 7-14 BUSINESS DAYS i Asset list Photo or sheet You send ii Written quote 2 hours Local currency iii Pickup scheduled per engagement capable Signed manifest iv Destruction Per-device cert NIST 800-88 / IEEE 2883 v Settlement Against PO Audit pack delivered
Reviewed by the Maxicom compliance desk. Last updated April 2026.
Operates to NIST 800-88 · PIPEDA · OSFI B-13 · NAID-grade · IEEE 2883-2022
References

Authoritative references

Primary sources for the standards and frameworks referenced on this page. Maxicom maps every engagement to these recognised authorities.

Frequently asked questions

Frequently asked questions

Can I get a reference for this engagement?

On NDA, yes. Procurement reference calls available for serious enquiries — privately arranged through your account team after mutual NDA on both sides.

Why is the case anonymised?

NDA is standard for our engagements. We never name a client without their explicit written consent — even when the outcome is positive. The anonymised form preserves the engagement-pattern detail you need for procurement evaluation while respecting the original client's confidentiality.

How is this engagement-type priced?

Per-asset pricing in CAD, line-item per device, against your purchase order. Programme-level engagements receive multi-year locked rates with milestone-based settlement; single-event engagements are quoted at the engagement scope. Cross-border engagements consolidate settlement to the customer's reporting-currency entity through Maxicom inter-company arrangements.

What documentation does the engagement produce?

Per-asset Certificate of Destruction with eleven required fields, signed digitally and ink-on-paper. Pickup manifest with three-signature chain. Settlement invoice line-item per asset. ESG metrics report. Compliance attestation cross-referenced to the applicable regulators. Quarterly business review summary for programme engagements.

Can a similar engagement be scoped for our organisation?

Yes — most Banking · Big Five engagements at this scale follow comparable patterns. Send your asset inventory to start scoping; we respond with a written CAD quote in per engagement SLA and a proposed engagement timeline within 5 business days.

When you are ready

Send the asset list. We will send the number.

A photograph of the rack works. A spreadsheet works better. CAD settlement, against PO.

purchase@maxicom.ca · per engagement SLA